Support and Implementation

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The right technology with an amount of creativity and innovation can bring great value to any organization while ensuring a competitive edge. Our offering can enhance operational agility while creating a sustainable model that can complement your organizational goal.

Our team of skilled professionals excels in technical and operational expertise with an arcade of project-based services customized to specific business requirements.

A brief about our services

  • High-quality and skilled manpower for effective implementation
  • Expert in the field of Open source
  • Ensuring customer satisfaction by meeting SLA
  • Structured process to enhance efficiency and manage knowledge
  • Increase the scope of ramp up with a well-established infrastructure
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Implementation

The implementation phase ensures the development of a strategy with planned resources. They include:

Design is the first step of the implementation process where an offering is customized based on the process requirement.

Installation is the second step of the implementation process where the requirement gathered is addressed with a concrete offering.

Configuration is the step that completes the installation process as per the proposed operating parameters.

Analysis/ advice is the next phase where the offering installed is assessed based on the expectation of the client.

The Software development phase ensures the required modification of the solution.

Technical assistance by trained manpower ensures end-to-end support and customer satisfaction.

Post-implementation, we offer the following services to ease and standardize the process:

Phoenix specialists extend technical support on the repair, development, assembly, installation, testing, maintenance, or any other form of technical services.

Our maintenance services are an initiative to ensure that the offered solution makes our client organization agile and sustainable.

We offer remedial support services that are customized as per business requirements.